K-AI (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard information. This Privacy Policy explains what data we process, why we process it, and the rights you have.
1. Information We Collect
We may collect the following categories of information:
Business contact information (name, email, company, job title, phone number)
Usage data (interactions with our platform, log data, browser type, IP address)
Customer content (documents and knowledge bases processed by K-AI, only as instructed by the customer)
2. How We Use Information
We process data to:
Deliver and improve our SaaS platform
Ensure security and compliance
Provide customer support and technical assistance
Analyze usage to optimize performance
Send relevant updates and communications (if opted-in)
3. Legal Basis for Processing
We process personal data under applicable laws (including GDPR), relying on:
Performance of a contract (providing the K-AI platform)
4. Data Sharing
We do not sell personal data. Data may be shared with:
Trusted cloud service providers (e.g., AWS, Azure, Snowflake)
Authorized partners and integrators for service delivery
Regulatory authorities when legally required
5. Data Retention
We retain personal data only as long as necessary to provide our services and comply with legal obligations. Customer content is retained strictly according to the customer’s instructions.
6. Data Security
We use industry-standard security measures (encryption, access control, monitoring) to protect data.
7. Your Rights (GDPR)
If you are based in the EU/EEA, you have the right to:
Access, correct, or delete your data
Restrict or object to processing
Port your data
Lodge a complaint with a supervisory authority
8. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
K-AI
1 RUE DE L ASSEMBLEE NATIONALE – 78000 VERSAILLES – FRANCE
Email: [email protected]
